FAQs

General Information

When and where will NXTWORK 2016 be held?
NXTWORK 2016, Juniper Networks’ Customer Summit, will be held at the Santa Clara Marriott, in Santa Clara, California, from October 3-5, 2016.

 

What is the schedule for NXTWORK 2016?
NXTWORK 2016 will begin on Monday, October 3rd with an evening Welcome Reception for the enjoyment of our guests, hosted by Juniper Networks. Monday, October 3rd to Wednesday, October 5th will offer three full days of general sessions and breakout tracks, and will feature both Juniper Leadership speakers and industry experts. Some of the scheduled speakers from Juniper include:

  • Rami Rahim, CEO
  • Pradeep Sindhu, Founder, Vice Chairman and CTO
  • Jonathan Davidson, EVP and GM, Juniper Development and Innovation

 

What is the cost to attend?
The fee to attend this special 2-day summit event is only USD $795.00. Airfare, hotel, and transportation are the responsibility of the attendee.

 

Registration Information

How do I register to attend NXTWORK 2016?
Simply click Register and fill out the online registration form. After completing the registration form, you will receive an e-mail confirmation at the email address you provide.

 

When will I receive or pick up my NXTWORK badge?
Your NXTWORK 2016 credentials will be provided to you, beginning Monday afternoon, October 3rd, at the NXTWORK 2016 Juniper Networks Customer Summit Registration Desk, located in the California Ballroom of the Santa Clara Marriott.
What is the cancellation policy?
Registration fees are non-refundable. However, should you find that you are unable to attend NXTWORK 2016 after registering, a substitution from the same company is permitted at no charge. Please submit a substitution request to NXTWORK@juniper.net. All requests must be received by September 26, 2016.
Can I utilize Juniper Training Credits as payment for my NXTWORK registration?
Yes. To leverage your training credits as payment, go to the Juniper Learning Portal and follow the directions on the site.

Note — Once you purchase your NXTWORK pass ($595) on Juniper’s LMS, you will receive a special promo code needed to complete your registration at www.nxtwork.net.

Travel, Hotel & Area Information

Do I arrange my own travel and transportation to and from NXTWORK 2016?
Yes, you will need to make your own travel and transportation arrangements, at your own expense. If you are travelling by air, San Jose International Airport is the nearest to Santa Clara. The Santa Clara Marriott is approximately 4 miles from the airport. While the hotel does not provide shuttle service, transportation is available from the airport via taxi (estimated fare: USD $30 one-way), as well as from the South & East Bay Airport Shuttle (estimated fee USD $20 one-way; 408-559-9477; http://southandeastbayairportshuttle.com).

 

Is there shuttle service from the airport?
Transportation is available from the airport via taxi (estimated fare: USD $30 one-way), as well as from the South & East Bay Airport Shuttle (estimated fee USD $20 one-way; 408-559-9477; http://southandeastbayairportshuttle.com). The Marriott does not provide shuttle service.

 

Do I need to make my own hotel reservations?
When you fill out the online registration form, you will be prompted during that process to make your hotel reservations. We have negotiated a special hotel rate of USD $349.00 at the Santa Clara Marriott. Hotel room rates are subject to applicable state and local taxes (current tax rate 11.9%, plus tourism improvement charge of USD $1 per room) in effect at the time of check-out.

 

May I extend my hotel reservation?
At this time, we can accommodate only dates within the block of dates listed on the Registration Form. If you need hotel rooms outside the block dates, please indicate your requested dates within the Your Requests area on the hotel reservation site. While we will make every effort to accommodate your request, we cannot guarantee your reservations.

 

Where is the Santa Clara Marriott located?
The Santa Clara Marriott is located at 2700 Mission College Boulevard, Santa Clara, California. For those driving themselves, self-parking, valet parking, and electric car charging stations are available at the hotel.

 

Where can I get more information on the Santa Clara Marriott hotel?
For more information on the hotel and its amenities, click here to visit its website.

 

Where can I get more information on activities in and around Santa Clara?
You can find complete and timely information on Santa Clara’s many wonderful points of interest ─ from where to eat to the best things to do ─ by clicking here to visit the city’s official tourism site.

Miscellaneous Information

Will any Certification Testing be available?
Yes. Education Services is sponsoring Free Certification Testing at NXTWORK 2016 for re-certifications, new certifications, or for advancing your certification to the next level. All written certification exams will be offered. Once you have registered to secure your attendance at NXTWORK 2016, you will be sent a link to register for Certification Testing.

 

How should I dress for the Customer Summit?
The expected dress code is business casual. In early October in Santa Clara, you can expect an average high temperature of 68° F with an average low of 49° F.

 

May I bring a spouse, partner, or guest?
You may bring a spouse, partner, or guest along to enjoy leisure time with you in Santa Clara. However, due to space limitations, we can only accommodate registered attendees at the Customer Summit events and cannot allow spouses, partners, or guests to attend any Summit functions, meals, or receptions.

 

What if I have questions that are not answered here?
Contact us and we will be happy to assist you.